Support
App support for UnBurn.
Use this page for app issues, general feedback, feature suggestions, and privacy or data requests. This is also the public support URL intended for App Store metadata.
What to contact us about
- Problems opening the app or keeping your check-ins in sync.
- Account sign-in, verification, password reset, or guest-to-account questions.
- General feedback and feature enhancement requests.
- Privacy, access, correction, or erasure requests where applicable.
Does UnBurn require an account?
No. UnBurn works without an account. Add one only if you want your check-ins available across devices.
What does the app track?
The daily check-in uses six metrics: Emotional Exhaustion, Physical Fatigue, Cognitive Function, Sleep Quality, Motivation Level, and Social Engagement.
Is UnBurn medical advice or an emergency service?
No. UnBurn is a tracking and awareness tool. It is not a medical diagnostic device, and it does not replace professional medical advice, diagnosis, or treatment.
Where do privacy and data requests go?
Send them to support@unburn.au. The privacy policy also includes the current request path.
App availability
The App Store product page link will be added here once the listing is live. Until then, this website exists as the public support, privacy, and legal home for UnBurn.